Parent's Guide

Last Updated: July 2, 2026

Welcome! This guide will help you create the most magical experience for your child. We've answered the most common questions and provided helpful tips for a smooth, memorable call with the Tooth Fairy.

Technical Requirements

Supported Devices

Call Tooth Fairy Tonight works on most modern devices with a camera and microphone:

• Desktop/Laptop Computers - Mac, Windows, or Linux
• Tablets - iPad, Android tablets, or other tablets
• Smartphones - iPhone (iOS 12+) or Android (version 8+)

Browsers

The call works directly in your web browser - no app download needed! Supported browsers include:

• Google Chrome (recommended - version 90 or newer)
• Safari (on Mac or iPhone/iPad - version 14 or newer)
• Microsoft Edge (version 90 or newer)
• Firefox (version 88 or newer)

Internet Connection

A stable internet connection is important for a smooth video call:

• Minimum Speed: 5 Mbps download/upload
• Recommended: 10 Mbps or higher for best quality
• Wi-Fi or Cellular: Both work, but Wi-Fi is more reliable

Camera & Microphone Permissions

When you click your call link, your browser will ask for permission to use your camera and microphone. Here's what to do:

1. Click your unique call link
2. Look for a popup or message bar asking for permissions
3. Click "Allow" or "Yes"
4. If you accidentally clicked "Block," don't worry! Instructions below explain how to fix it.

Before the Call

Age Recommendations

Call Tooth Fairy Tonight is designed for children ages 4 to 8 years old. This is the sweet spot where kids:

• Believe in the Tooth Fairy and the magic of losing a tooth
• Can hold a simple conversation
• Will be excited (but not overwhelmed) by the experience

Building Excitement

Here are some ways to prepare your child and build anticipation:

• Tell them ahead of time: "The Tooth Fairy is going to call you about your lost tooth!"
• Make it special: Let them wear their favorite pajamas and have their lost tooth ready to show
• Create a cozy setting: Dim the lights and make it feel like a magical bedtime moment
• Prepare questions: Help them think of things to ask the Tooth Fairy (see below)

Preparing Questions & Talking Points

It helps to have a few topics ready in case your child gets shy. Here are some ideas:

• "Where do all the teeth go after you collect them?"
• "How do you fly into everyone's house?"
• "What do you do with the teeth you gather?"
• "How can I keep my grown-up teeth healthy?"
• "Can you tell me about my wiggly tooth?" (The Tooth Fairy will mention the details you shared!)

Managing Expectations

To ensure the magic stays magical:

• Keep it realistic: Explain that the Tooth Fairy is very busy, so the call will be short (5 or 10 minutes)
• Avoid overpromising: Don't guarantee the Tooth Fairy will mention specific things unless you included them in the personalization form
• Embrace the wonder: If your child asks how the Tooth Fairy has time to call, tell them she has special magical technology!

During the Call

Parental Presence (Important!)

For safety and to enhance the experience, we require:

• Parents must initiate the call by clicking the link and granting camera/microphone permissions
• Stay nearby during the call, especially for younger children (ages 4-6)
• Be ready to help if your child gets shy, tongue-tied, or needs encouragement

Encouraging Interaction

If your child is nervous or quiet, try these tips:

• Start simple: Encourage them to say "Hi, Tooth Fairy!" and wave
• Prompt gently: "Why don't you show the Tooth Fairy your lost tooth?"
• Join in: It's okay for you to talk to the Tooth Fairy too! She loves chatting with parents
• Don't force it: Some kids are shy - that's okay! Just listening to the Tooth Fairy is magical too

Handling Technical Issues Mid-Call

If something goes wrong during the call:

• Frozen video? Wait 5-10 seconds - it usually reconnects automatically
• Can't hear the Tooth Fairy? Check your device volume or unmute your speakers
• The Tooth Fairy can't hear you? Check that your microphone isn't muted
• Call disconnected? Just click your link again to reconnect (as long as you haven't used your full time)

Still having trouble? Contact us at [email protected].

After the Call

Keeping the Magic Alive

The experience doesn't have to end when the call does! Here are ways to extend the magic:

• Talk about it: Ask your child what their favorite part was
• Tuck the tooth away: Place the lost tooth under the pillow for the Tooth Fairy to collect
• Share the excitement: Let them tell grandparents or friends about their special call
• Build good habits: Remind them of the Tooth Fairy's tip to brush morning and night!

Referral Program

Love the experience? After your call, you'll receive a unique referral link. When friends or family use your link:

• Your child gets a FREE 5-minute call with the Tooth Fairy
• You help spread the magic to more families!

Troubleshooting

Camera Not Working

If your camera isn't showing video, try these steps:

Chrome (Desktop):

1. Click the lock icon or camera icon in the address bar
2. Change Camera permission to "Allow"
3. Refresh the page

Safari (Mac/iPhone):

1. Go to Safari → Settings → Websites → Camera
2. Find calltoothfairytonight.com and select "Allow"
3. Refresh the page

Still not working?

• Make sure no other apps are using your camera (close Zoom, Skype, etc.)
• Restart your browser
• Try a different browser

Microphone Not Working

If the Tooth Fairy can't hear you:

1. Check that your microphone isn't muted (look for a mute icon on your device)
2. Grant microphone permissions the same way as camera (see above)
3. Test your microphone in another app (like voice memos) to confirm it works
4. Try using headphones with a built-in microphone

Connection Issues

If the video is choppy or keeps freezing:

• Check your internet speed at fast.com (need at least 5 Mbps)
• Move closer to your Wi-Fi router
• Close other apps/tabs using internet (Netflix, YouTube, downloads)
• Switch from cellular to Wi-Fi if you're on a phone
• Try again in a few minutes - sometimes internet traffic is just temporarily high

Browser Compatibility

If the call link isn't working at all:

• Make sure you're using an updated browser (Chrome 90+, Safari 14+, Edge 90+, Firefox 88+)
• Try switching to Google Chrome (our most tested and reliable browser)
• Clear your browser cache and cookies, then try again
• Disable browser extensions that might block video (ad blockers, privacy tools)

Getting Support

If you've tried everything and still have issues, we're here to help!

Safety & Privacy

Our Commitments

Your family's safety and privacy are our top priorities:

• No Recording: We do NOT record video or audio from calls. Ever. The magic is just for you and your child.
• Secure Connection: All calls use encrypted connections to protect your privacy
• AI-Powered: The Tooth Fairy is brought to life by advanced AI technology - there are no strangers or actors involved
• Minimal Data: We only collect what's necessary (email, payment info, child's name and tooth details for personalization)

Your Responsibilities

To keep the experience safe and magical:

• Supervise children during the call
• Don't share your call link with others (it's unique to your purchase)
• Teach appropriate behavior - treat the Tooth Fairy with kindness and respect
• Report issues - if anything seems wrong or inappropriate, contact us immediately

Frequently Asked Questions

When should we do the call?

Your call link works anytime! Many families choose:

• Right after the tooth comes out: To celebrate the moment while it's fresh
• At bedtime: Before tucking the tooth under the pillow
• The next morning: As a happy surprise after the Tooth Fairy's visit

Can we use the link more than once?

Each call link is for one-time use with the duration you purchased (5 or 10 minutes). Once the session ends or time runs out, the link expires. Want multiple calls? You can purchase additional sessions!

Can multiple children join the same call?

Absolutely! If you have multiple children, they can take turns talking to the Tooth Fairy during the same call. Just make sure to include all their names and details in the personalization form when you book.

Does the Tooth Fairy speak other languages?

Currently, the Tooth Fairy speaks English only. We're working on bringing the magic to more languages in the future!

What if my child gets scared or wants to end the call?

It's totally okay! Some children might feel overwhelmed - that's normal. You can:

• Sit with them and help them feel comfortable
• End the call anytime by closing the browser tab
• Try again later if they change their mind (within your session time)

What if I have technical problems and can't complete the call?

If you experience technical issues that prevent you from using your call within the 24-hour refund window, please contact us at [email protected]. We'll work with you to resolve the issue or provide a refund.

Final Tips for Success

• Test your setup a few minutes before the call (camera, mic, internet)
• Have the room well-lit so the Tooth Fairy can see your child clearly
• Minimize background noise for better audio quality
• Keep devices charged or plugged in during the call
• Relax and have fun! The magic happens when you let go and enjoy the moment